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Through our site, you can privately and securely access and resolve your accounts 24 hours a day, 7 days a week without speaking to a customer service representative. You determine the most convenient time in your schedule to make your payment.

You can resolve your account with a convenient process:

Register a profile, where you will be asked to provide a valid email address and password only.
Once you successfully complete the registration or login process you can review the payment options available to you, subject to certain terms and conditions authorized by our client (your original Creditor or your original Creditor's Agent.)

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SRA's Terms & Conditions

Terms & Conditions

TERMS AND CONDITIONS AND DISCLOSURES

THE OFFICE OF SRA, IS A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

This is the payment website of SRA. The purpose of this payment website is to offer convenient and secure payment options. This website is maintained by Payscout which is an independent service provider to the office of SRA.

In order to properly process your transaction, it is necessary that you complete all of the requested information.

If you have any questions or would like to talk to a live collection representative please call the Office of SRA at (800)735-0552 during standard business hours. Monday through Thursday 9am to 5:30pm EST, and Friday 8:00am to 4:30pm EST.

Refunds are not authorized for payments made on this website. If you believe a payment amount was processed in error, please contact our office at (800)735-0552 to discuss the matter, which will be addressed on a case by case basis.

By submitting payment information through this website you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this Agreement forms a legally binding agreement between you and the Office of SRA. By clicking on the “I Agree” and by clicking on the requested Payment Info, you are hereby accepting these terms and conditions and the stated fee for using this website.

IMPORTANT: Please make sure that you have correctly input your account number in the payment form. The information that is requested can be found on written correspondence from the Office of SRA, 112 W. Park Dr, Suite #200, Mt. Laurel, NJ 08054, USA. If you need assistance, please contact this office at (800)735-0552.

State Disclosures

California
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov. “Nonprofit credit counseling services may be available in the area.”
Colorado
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE COAG’s Collection Agency Regulation. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. SRA has a Colorado office with the following address and telephone number: Colorado Manager, Inc., BUILDING B, 80 Garden Center, STE 3, Broomfield, CO 80020, 303-920-4763.
Connecticut
This collection agency is licensed by the state of Connecticut Department of Banking, 260 Constitution Plaza, Hartford, CT 06103.
Company Name: Ceteris Portfolio Services, LLC
Company NMLS ID: 1805652

Maine
Office hours are: Monday through Thursday 9am to 5:30pm EST, and Friday 8:00am to 4:30pm EST, and Saturday 8am-12 Noon EST.

Massachusetts
NOTICE OF IMPORTANT RIGHTS: YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POST MARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO SRA.

Minnesota
SRA is licensed by the Minnesota Dept. of Commerce. Office hours are: Monday through Thursday 9am-5:30pm EST, and Friday 8:00am-4:30pm EST, and Saturday 8am-12 Noon EST.

New York
New York City Department of Consumer Affairs License Number 1036264.

North Carolina
North Carolina Department of Insurance permit number 113164.

Tennessee
SRA is licensed by the Collection Service Board of the Department of Commerce and Insurance, 500 James Robertson Parkway, Nashville, TN 37243.

Wisconsin
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.

Additional Terms & Conditions

The following terms and conditions ("Terms and Conditions") govern your use of this website. By accessing, viewing, or using the content, material, or services available on or through this website, you indicate that you have read and understand these Terms and Conditions, and that you agree to them and intend to be legally bound by them. If you do not agree to these Terms and Conditions, you are not granted permission to use this website and must exit immediately.

These Terms and Conditions may be changed at any time. Notice of any new or revised Terms and Conditions, as well as the location of the new or revised Terms and Conditions, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website to learn of changes to the Terms and Conditions since their last visit.

This website has been prepared and maintained solely for the purpose of providing a secure and convenient payment option. Without limiting the generality of anything else, the Office of SRA and Payscout make no commitment, and disclaim any duty, to update this website or any of the information obtained through this website, and they shall not be responsible for any errors or omissions in the website. The office of SRA and Payscout reserve the right to add, modify or delete any information on this website at any time, with or without notice.

Website text, graphics, design, selection and arrangement copyright © Payscout, Inc. All rights reserved. Payscout also owns a copyright in the website as a collective work and/or compilation. Permission is granted to download and print materials from this website only for the purpose of viewing, reading, and retaining for reference the materials for personal, non-commercial purposes. Any other copying, distribution, or modification of or preparation of derivative works based upon, or any framing, capturing, harvesting, or collection of, or creating of hypertext or other links or connections to, this website or any materials on this site, whether in electronic or hard copy form, without the express prior written permission of Payscout is strictly prohibited. Removing or altering any copyright notice or any other proprietary notice on any website materials is strictly prohibited.

All names, trademarks, service marks, symbols, slogans, and logos appearing on the website are proprietary to SRA or Payscout. Use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law.

Disclaimers; Disclaimers Regarding Other Servers and Web Sites:

This website, the website materials on and in and made available through this website, and the services, information, and products offered by SRA and Payscout in connection therewith are made available "as is" and "with all faults." Use of this website is entirely at your own risk. SRA and Payscout makes no representations or warranties, and disclaims all representations and warranties, with respect to this website, the website materials on and in and made available through this website, and the services, information, and products offered in connection therewith, express or implied, written or oral, arising from course of dealing, course of performance, usage of trade, or otherwise, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, systems integration, non-interference, quality, title, and non-infringement. The entire risk as to satisfactory quality, performance, accuracy, and effort with regard to any and all website materials on and in and made available through this website is with you.

Company shall not be liable for any special, indirect, incidental, consequential, exemplary, extra-contractual, or punitive damages of any kind whatever, including, without limitation, lost revenues or lost profits, which may or do result from the use of, access to, or inability to use this website, the website materials on and in and made available through this website, or the services, information, and products offered in connection therewith, regardless of legal theory, whether or not any party had been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purpose. Under no circumstances will the total liability of SRA and/or Payscout to you or any other person or entity in connection with, based upon, or arising from this website, the website materials on and in and made available through this website, or the services, information, or products offered in connection therewith exceed the price paid by you for use of this website.

Governing Law and Jurisdiction:

These Terms and Conditions, including, without limitation, the Privacy Notice, represent the entire agreement between you and SRA and Payscout with respect to the subject matter hereof, and supersede any and all prior and contemporaneous written and oral representations, understandings, and agreements, express and implied, and will be governed by and construed in accordance with the laws of the State of New Jersey, without reference to its conflict of law rules; provided, however, that the terms of any applicable law now or hereafter enacted that is based on, derived from, similar to, or connected with the uniform computer information transactions act drafted by the national conference of commissioners on uniform state laws shall not apply except to the extent that the law expressly prohibits alteration by these terms and conditions of the applicability of one or more sections of the law.

Miscellaneous: Headings used in these Terms and Conditions are for reference only and shall not affect the interpretation of these Terms and Conditions (or the Privacy Notice). The waiver or failure of SRA or Payscout to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms and Conditions. SRA and Payscout reserve the right to terminate your access to this website in the event that you violate these Terms and Conditions or for any reason whatever or no reason, with or without notice, in addition to any and all other remedies available at law or in equity.

Privacy Notice

This Privacy Notice sets forth the information gathering, use, and dissemination practices of Terms of Use and Legal Disclosures SRA in connection with the Website located at www.paysraassociates.com. This Privacy Notice addresses SRA and Payscout practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from the website, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

In no event shall any disclosure be made where prohibited by applicable law, rule or regulation, including but not limited to the Fair Debt Collection Practices Act, Fair Credit Reporting Act, and Health Insurance Portability and Accountability Act.

IMPORTANT PRIVACY CHOICES FOR CONSUMERS

You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below. We will collect the IP Address for internal security and other proprietary purposes. We will do so even if you have included a Do Not Track request. We do not release this data outside of our environment nor utilize this data other than for internal purposes.